Getting ready to re-open our shops: watch the recording of the MIA’s virtual event for music retailers


On Friday, the MIA hosted a webinar which focused on the practical and logistical planning for re-opening your music shop. We brought you updates on health and safety, looking after your staff and customers and heard from two MI retailers about their first-hand experience in preparing to re-open.

The webinar was hosted by MIA President, Anthony Short. He was joined by a panel of knowledgeable professionals in their respective fields:

  • Simon Pollard: Managing Director of Millers Music,
  • Jamie Clayton: Sales Director at Absolute Music,
  • Nicky Gleadow: Managing Director of The HR Point Ltd,
  • Ian Kendall: Health and Safety Specialist at Croner.

In case you missed it, you can now watch the event back on our YouTube channel:


You can also watch our first live event on the same subject, which was held on Monday 11th May 2020 – click here

Some useful resources to help you to prepare for re-opening:

We continue to bring you helpful articles are documents as we discover them, and here are some ideas to help you with preparing to open:

Shop signs:

Here is a link to some useful shop signs that Amro Music in the US have created. There are some general information signs for both customers and staff, plus look out for the “fun and informative” ones that they have printed for people to read in the queues!

COVID-19 Signs for Retail

A COVID-19 handbook:

Black Sheep, a Hong Kong restaurant Chain, have shared their protocols and resources. It has become a working handbook on how they are handling the COVID-19 situation in the hospitality industry. It is really helpful, and not just applicable to restaurants, but to any customer facing business. It’s gone viral, with lots of businesses using it as a template.

An excellent guide to re-opening your music shop:

Two major French music organisations have shared a really comprehensive guide for shops to help them plan for re-opening after the lockdown. We would encourage every retailer to have a read and see how it could help them.

It includes guidance especially written for music retailers, with details on protective measures, warehouse or reception of goods, cleaning of musical instruments and accessories, daily actions that should be taken to ensure safety and more.

Retail Best Practice Guide- COVID-19

 With big thanks to Chambre Syndicale de la Facture Instrumentale (CSFI) and L’Institut technologique européen des métiers de la musique (Itemm) for the guide.