PMT | Goods In/Dispatch Clerk, Birmingham

Job Description | Goods In/Dispatch Clerk, Birmingham

If you’re a team player and have the ability to work in a fast-paced retail environment then PMT Birmingham would love you to be part of their friendly, in-store team!

At PMT, we expect you to bring what you love to what you do each day at work. Your passion for music will help us to continually improve and enhance the retail experience for our customers. As our Goods in/Dispatch Clerk you will communicate daily transportation activities to the team to ensure service and delivery goals are achieved on time.

To be a successful Good In/Dispatch Clerk at PMT you will:

  • Deliver items to customers by verifying orders.
  • Manage inventories and stock levels.
  • Arrange transportation.
  • Organise item order by editing for price, promotions, and weight compliance.
  • Arrange shipments by checking stock to determine inventory levels, anticipating delivery requirements, and placing/expediting orders.
  • Ship items by examining items, destination, route, rate, and delivery time; ordering carriers.
  • Verify items being shipped by matching bills of lading, reconciling quantities, and noting discrepancies.
  • Keep customers informed by forwarding notice of item availability, shipment dates, methods, status and answering any questions.
  • Protect the organisation’s reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.
  • Have a strong customer service focus and excellent communication skills
  • Have great attention to detail
  • The ability to work under pressure
  • Good numeracy and literacy skills
  • Be within travelling distance to PMT Birmingham
  • A willingness to learn and innovate
  • Industry knowledge preferred

About Play Music Today

Established in 1991, we sell the world’s biggest musical instrument and equipment brands with 16 award-winning music stores across the UK. It’s an exciting time to join the team and we need talented people onboard. If you are ambitious and would like a career where you can expect to be rewarded for hard work, please get in touch!

Other Information:

  • This is a full time permanent position based in our retail store in Birmingham
  • Working pattern – 7 days per week Sat-Sun
  • The store opening hours are Monday to Saturday 09:30 to 18:00, Sunday 11:00 to 17:00
  • Internal staff may apply and be considered for this role

Play Music Today are an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent


  • Company pension
  • Employee discount
  • Store discount


  • Day shift

COVID-19 considerations:
COVID secure guidelines and social distancing measures are in place throughout our stores to keep our employees as safe as possible. Hand sanitiser stations are also present throughout the buildings.

Apply here

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