What happens next? The Afternoon Session

Less than a week to go until the MI Forum in Birmingham, so a perfect time to bring you details of the afternoon schedule. And don’t forget there is still time to secure your spot at the only MI specific networking event this year by clicking here.

The recent changes to Competition Law

There was a whole raft of changes to the Competition Law guidance that took effect on the 1st June, and in many ways, they marked a real shift in emphasis. The changes relate to the Vertical Block, which essentially means they cover activity between Manufacturers, Distributors, and Resellers and it can be argued they bring the guidance back in line with current consumer behaviour.

This is a must-attend session as it will be led by Marc Shrimpling, Competition Law Specialist and Partner from Osborne Clark LLP. It will include a detailed overview of the updates, with examples of the impact they could have on your current Reseller agreements, as well as an opportunity for Q&A.

State of the Industry Report

You will recall the MIA conducted a survey through September just to get your take on a whole host of pressing topics, like sales trends, staffing and employment issues, stock availability and inventory levels, profitability and your take on where business is currently at and your expectations for the next six months. As you would expect the results are very interesting and provide a real insight into the current state of MI.

Chief Executive Anthony Short will present a short summary of the report, which will include a deeper dive into a few key areas, ahead of the publication of the full report at the end of the month

Keynote Speaker

And if all that wasn’t enough we have a Premier League guest to close out the afternoon. Andrew McMillan spent 28 years working for the John Lewis Partnership, starting as a management trainee to becoming responsible for customer experience across the department store division. Over the last ten years, he has worked with a plethora of high-profile clients, as well as bodies such as REVO, and as a judge and adviser for the Lloyds Bank National Business Awards.

Andrew will present a thought-provoking session on ‘defining what a great customer experience looks like’ and he will be on hand to chat through his twin passions of engaging service and playing the drums.

There you go, we told you it was going to be a good day. Find out more and reserve your place by clicking the button below.

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