This week we spoke to Dave West, Managing Director of Studiospares Europe Ltd about what makes his team successful, a favourite memory of working in the UK MI industry and naturally his favourite song of all time…
Can you sum up the ethos of Studiospares in one sentence?
Studiospares is committed to delivering quality sales, service and support. We offer help and advice through multiple channels including our website, video content, as well as online and in-person events. We also pride ourselves on still answering the phone to customers and having the expertise in place to offer them the best possible service.
If you had to share one unique selling point of your business, what would it be?
It would be easy to offer you a nicely tailored USP from the marketing department, but I hear from customers that we genuinely listen to their needs and provide them with the right solution. And that regularly comes from anyone buying a cable through to a full studio build, it must be the right gear for that person or company.
Share your favourite memory of working in the UK MI industry?
Now there’s a hard question to answer, you’ll be asking me what my all-time favourite song is next!
I‘ve been in the industry for over 30 years, so like many, I’ve been lucky enough to work with some incredible people, meet and serve music legends, attend trade shows, help launch new products and more.
But if I had to pin it down to one memory, then it would be NAMM this year where the PVB (Imperative Audio Portable Vocal Booth) made its international debut. It was particularly memorable as it was the first products that I had designed and brought to market.
What makes the Studiospares team successful?
I think that this is the easiest question to answer, and it is simply down to the fact that they care. Whoever you speak to here, they want to make a difference. They want customers to be happy, to improve their respective departments and they all want to help each other.
If you had to pick one favourite song of all time, what would it be?
I knew this question was coming!
As I have so many “favourite” songs, I’ve had to ponder on this question for a while. And even with a catalogue of classics from Stevie Wonder, Prince, Earth, Wind and Fire, Aretha, Bill Withers (you can tell I’m an old soul-boy at heart), I constantly come back to one song which was written by Allen Shamblin and Michael Reid, and it’s “I can’t make you love me”.