Jobs


E-Commerce Customer Service Manager

Professional Music Technology 

Customer service must always be at the heart of our operations at PMT and due to our online business growth, we need a customer centric manager to build a brand new customer service department from scratch, that complements our other existing teams.

Customer service is a demanding job so you will be instrumental in the design and delivery of our new service offering as well as the recruitment, upskilling, training and day to day management of the team. You will lead the best team of people to ensure they consistently deliver the highest quality customer service.

You will also work with other teams to implement a new CRM system, therefore experience in this area would be required.

Profile

The E-Commerce Customer Service Manager will be/have:

  • A passion for delivering incredible Customer Service
  • Highly organised
  • Great attention to detail
  • Hands on demonstrable experience in an online retail website customer service team
  • Methodical solutions to small and large issues
  • An enthusiastic and energetic, ‘go the extra mile’ work ethic
  • An intuitive grasp of brand with a ‘customer first’ approach
  • Strong organisation skills: self-directed & capable of working effectively in a fast paced, exciting environment while juggling multiple projects

This is a permanent, full-time position working 40 hours per week and will be based in our Liverpool location in Speke.
The salary will reflect your experience and will be discussed during the interview.

Apply here


Category Manager (Hi Tech)

Professional Music Technology 

The role

We are looking for a highly knowledgeable and enthusiastic Hi Tech Specialist to join the PMT Online team as a Category Manager.

Reporting to the Operations Director against strategic KPI’s, you will be responsible for continued performance and growth of category revenues and profits in your remit, throughout the Omni Channel business model.

Responsibilities

• Management and continued development of supplier relationships
• Negotiation and management of all pricing, terms and schedules
• Budget management, forecasting, purchasing and inventory management
• Profile selection and management across all retail and warehouse locations
• Working closely with the operations team to devise and improve merchandising and marketing decisions
• Identifying trends and gaps in the market to ensure a competitive and comprehensive range of products
• In house brand product development within category both locally and internationally from design to manufacture

Desirable skills and experience

• A comprehensive knowledge of Hi Tech, including a good understanding of the market
• Established track record within retail, ecommerce, purchasing and marketing within the MI industry
• An inquisitive entrepreneurial mind-set with the capability to think of new innovative commercial ideas
• Organised, excellent time management and prioritisation skills
• A proactive approach who can deliver against multiple deadlines
• Clear and efficient communication as you will frequently be liaising with multiple locations
• Self-motivated with the ability to work autonomously
• A very keen eye for detail

Additional competencies

You will be able to demonstrate:
• A passion for Hi Tech products and a strong demonstrable understanding of the nuances that can make products distinctive
• A willingness to learn and continue to innovate

Other information you’ll need

• Competitive industry salary reflecting experience, to be discussed during interview
• PMT Online address: 70-72 Evans Road, Speke, Liverpool, L24 9PB.
• 20 days holiday per year plus bank holidays
• Working hours: 40 hours per week from Monday to Friday, 9am to 6pm
• Ability to travel both nationally internationally when required for events and launches
• Contract type: Full time, permanent

About PMT Online

Established in 1991, we sell the world’s biggest musical instrument and equipment brands with 16 award-winning music stores across the UK. It’s an exciting time to join the team and we need talented people onboard. We can offer a competitive salary, generous staff discount on all musical products, plus other great company benefits. If you are ambitious and would like a career where you can expect to be rewarded for hard work, please get in touch!

Apply here


 

Customer Support Co-Ordinator Vacancy

Vincent Bach International 

Uxbridge based musical instrument distributor Vincent Bach international is a wholly owned subsidiary of Conn – Selmer Inc. one of the world’s most successful makers and distributors of musical instruments, with a revered portfolio encompassing brands such as; Vincent Bach, Conn, King, Leblanc, Ludwig and Musser alongside a wealth of other specialist brands.

Many of our instruments continue to be hand crafted by artisans in our state-of-the-art US based facilities and workshops managed by our own highly skilled craftsmen and women.

As we continue to develop and grow our business, along with our team, we’re now in a position to hire an enthusiastic Customer Support Coordinator to join the team at our new Uxbridge office where this role would be based.

The Customer Support Co-Ordinator would be responsible for:

  • Liaising with customers via telephone (taking orders, dealing with queries, etc).
  • Responding to customer emails with appropriate action/advice.
  • Provide confidential pricing and quotes along with general product information.
  • Supporting both internal and external staff.
  • Entering orders received by post/fax/email/telephone onto system (Infor).
  • Process returns and raise credit notes (authorisation paperwork, arranging collection, etc.).
  • Updating staff and our customers with updated inventory information.
  • Answering telephone calls and general inquiries.
  • Liaise with external repairer to arrange instrument repair.
  • Collaborate with colleagues in our US office.
  • Supporting Office Management Including ordering stationery, in-house designing of forms, identify issues relating to Health & Safety.
  • Filing and Scanning documents.
  • Support the area of marketing when required.

Requirements:

  • Being able to speak a second European language is vital as we expand our business into Europe.
  • Knowledge/Player of wind musical instrument (highly preferable).
  • Strong basic knowledge of MS Office (Excel, Word, etc.).
  • Ability to act in a discretionary and confidential manner.
  • Computer literate.
  • Strong communication skills
  • Team player.
  • Responsible and accountable attitude.

Job Type: Full-time, Permanent.

Monday – Friday, 9AM – 5PM.

Salary: £20,000 pa

Training will be provided on all systems to ensure you have all the information and skills required to compete the daily functionality of this role.

If you feel you have the drive and determination to become a member of the Vincent Bach International team then please send your CV and a covering letter to UKinfo@conn-selmer.com

Deadline for applications is Friday 3rd July 2020


Junior Deals Writer

Future Plc. – MusicRadar, GuitarWorld, Louder and GuitarPlayer

Job Summary & Purpose

We’re looking for a smart and commercially savvy journalist to join our award winning ecommerce/music editorial team in Bath. This is an unashamedly commercially-focused role working across our biggest global brands including MusicRadar, GuitarWorld, Louder and GuitarPlayer, and you’ll be joining a team at the cutting edge of digital journalism. Using unique price comparison tools built in-house, pioneering SEO techniques and content strategies, and a world class CMS system you will be charged with offering quality buying advice to an audience of more than 22 million people every month – pointing them to the best products and services, and finding them the best prices.

As our new Junior Deals Writer you will write and commission buying guides, deals and news content on a range of products and services like guitars, synths, amps, digital audio workstations and headphones. You will be responsible for managing some of our most important content, and driving some of the biggest traffic spikes our websites have ever seen around key events. You’ll also have the freedom to develop new content areas where you feel there’s space for one of our websites to step in and do a better job than the competition. This role is ideal for anyone looking for a fast-paced start to their career in journalism, or for someone more experienced who wants to make an exciting career change by joining one of the most successful and dynamic teams at Future.

Key role responsibilities

  • Taking the lead on key content areas including guitars and music gear
  • Managing and writing some of the site’s most important eCommerce content
  • Devising strategies to reach out to new audiences
  • Unearthing and exploring new opportunities for content initiatives based on seasonal patterns, new trends, keyword research or eCommerce opportunities.
  • Liaising and harmonising with other teams in the business whether that be audience development, affiliates or content teams

Essential skills and experience

  • Fabulous communications skills are a must
  • Proven ability to write high quality engaging content
  • An existing understanding of SEO best practises and the ability to quickly develop these skills
  • Ability to use Google Analytics to report on and inform content strategies
  • Able to interpret and use audience behavioural data to inform content strategy.
  • An interest and expertise in music and music gear.

About Future

We are Future, a global multi-platform media company with big ambitions and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer.

We’re the name behind award-winning brands in specialist sectors like technology, gaming & entertainment, music, creative & photography, field sports, knowledge and home interest. Specialists in our field and passionate about what we do, every year we attract millions of consumers to our websites, magazines, events and social spaces.

We’re dedicated to creating loyal fans of our brands, and the number is growing all the time. But that’s not enough – we’re continually adding to our portfolio, building on our technology and investing in our people. Everything we do is born from our desire to innovate and influence and we restlessly look to improve. We hire people we can learn from and we work together to push the boundaries of what can be done.

Together, we’re exceeding the expectations of everyone we exist for – our audiences, clients and shareholders. Our shareholders have watched Future transition into an innovative global platform for specialist media, our share price has performed well in parallel with both the transition and our growing ability in making our content pay. Shares Magazine have issued their 10 stocks for 2018 which includes Future as one of their top picks.

We reap the rewards too, of course, with a fun and creative place to work and the kind of personal development that makes every day even more enjoyable and challenging. We believe it to be a really existing time to join Future.

Every kind of talent is celebrated and nurtured here. We believe in teamwork that transcends location, which means we don’t have a Future headquarters. Across our offices in London, Bath, New York, Sydney, Bournemouth, Bromsgrove and San Francisco, each and every one of us is playing a part in driving our business forward.

Department Summary

Future’s eCommerce department is at the forefront of content, technology and user experience improvements within the company.  A team of audience champions we make it our business to deliver the most seamless and natural user journey for our audience, We’re leading the way in commerce driven content, finding new ways to help our audiences find the best products at the best prices, Last year we drove £150m of retail sales via our sites , across  wide ranging categories such as tech hardware, phone contracts,, homeware, fashion and computer software.

We constantly seek to evolve our proprietary eCommerce software Hawk, our eCommerce content and the relationships that we have with our retailers.  We are a dynamic and data driven (some would say data obsessed) and are proud to be leading not just eCommerce within Future but setting the standard for the publishing industry.

You’ll be working across all our brands, but most of your time will be spent on TechRadar. TechRadar is one of the top technology brands globally, offering authoritative, unique and independent advice to our readers. TechRadar has seen significant growth over the last decade, becoming the No.1 Tech site in the UK, and now has its sights  set on becoming No.1 Globally, something you can help achieve.

How to Apply

Junior Deals Writer (Music)

 


Website Manager

Andertons Music Co. 

Andertons is a leading online musical instrument retailer with aspirations to increase online turnover exponentially over the course of the next 2-3 years. The company has invested heavily in both people and tools to facilitate this growth with an underlying strategy based around brand-loyalty and market share growth.

Reporting to our Digital Marketing Manager, we’re currently on the lookout for a Website Manager to oversee the activities of a 5-6 person team. This team manage the entirety of customer-facing product and promotional content on the Andertons website including visual merchandising and catalogue management.

As the team continues to grow, the Website Manager plays an important role in shaping the team and ensuring its overall efficiency. The role is suited to an ambitious individual who is passionate about the products and brands that we sell, with relevant experience in a similar e-commerce role. Experience in managing a team is also favourable. If this sounds like you, read on!

Key Responsibilities of the Role

In summary, you’ll be responsible for proactively ensuring the front end of our website best represents Andertons and the brands and products that we sell. Using the resource of our internal teams, the role encompasses all customer-facing content both visually and written, from product listings to guides, landing pages, blogs and everything in between.

  • Manage the team’s incoming workload
    Tasks for the team come from a variety of sources and you will be the primary decision-maker when it comes to prioritising and organising work. Using your meticulous organisational skills, you should be constantly aware of the overall “landscape” of the team’s workload and be comfortable prioritising work based on its impact commercially.
  • Proactively marshall a best-in-class shopping experience
    We treat the website as our shop window, and in this role, you’ll be expected to always be on top of the overall content experience. Using the team’s resource, you’ll ensure the user experience is second-to-none when it comes to content. You’ll need to understand the commercials, what makes customers tick and the Andertons approach.
  • Seasonal campaigning
    The content team is an important resource when it comes to key seasonal campaigns. You’ll be responsible for ensuring both the website and internal team are well aligned with business requirements to best trade important events such as Black Friday, Christmas and industry events.
  • Manage the relationship & expectations of stakeholders
    With regards to incoming work requests, manage the relationship between internal teams (e.g. purchasing) and external stakeholders (e.g. suppliers) about when work will be delivered.
  • Champion a high-quality output from the content team
    Ensure that the team continually maintains a high standard of output whilst implementing new process and practices that enable the delivery of larger projects and the better efficiency of the team.
  • To be an active player in the team’s day-to-day work
    Whilst there is an expectation of leading the team, you should also play an active part in executing day-to-day activities. This will help you to understand the challenges of the team and contribute to its output.

The Team

The team to be managed is responsible for the customer-facing content on the website as well as the representation of Andertons on search engines, YouTube and social media channels.  The Website Manager plays an integral part in ensuring we are capitalising on content-based opportunities and maximising the use of this expert resource. As well as managing your immediate team, you will also communicate daily with other teams in the e-commerce department (Marketing, Photography & Technical) as well as the purchasing team, video team and retail department heads who work from a different office.

Web Team Tasks

These are the main responsibilities of the team that you will be managing

  • Putting new products on the website including all imagery and product information
  • Promoting current deals with landing pages and on-site merchandising
  • Executing larger campaigns such as a sale or a product launch
  • Original content for the purpose of SEO in the form of guides, landing pages, blogs et al
  • Creating content to support social media, emails, and other advertising channels
  • Creating and maintaining new pages to further capitalise on opportunities presented to the website
  • Using the team’s expert knowledge to create pages which answer common customer questions about products
  • Larger content-driven initiatives to further enhance the customer experience

About You

The Website Manager should be immersed in the musical instrument equipment industry and have an inherent understanding and passion for the products Andertons sells. The chosen candidate will also be:

  • Someone who contributes to the team’s output and upholds high standards by leading by example
  • A decisive leader who communicates and asserts with confidence and authority
  • A personable manager who cares about his or her reports
  • Highly driven; unhappy with accepting that the status quo is “good enough”
  • Mindful of the challenges of digital marketing and key elements like SEO
  • Web and e-commerce savvy. For example in touch with current e-commerce trends
  • Commercially minded with an active interest in online merchandising and sales
  • Curious with a desire to understand what creates a great online e-commerce experience

Extra Information

  • Contract Type: Full Time
  • Working Hours: 9am – 5:30pm Monday to Friday
  • Salary: £25,000 – £30,000 dependent on experience
  • Job Location: Andertons Digital Office, Guildford
  • Closing Date: 30th June 2020

Andertons are regularly updating their jobs site with new roles: https://jobs.andertons.co.uk/ – you can check out other vacancies currently open at Andertons Music Co here. 


Buyer

Gear4music

Join our team at Gear4music!

Launched in 2003 and now with over 2 million registered customers, Gear4music is the UK’s largest retailer of musical instruments and music equipment. We operate across all genres and offer solutions for everyone – from rock ‘n’ roll to classical, from studio to stage.

To support the growth of our business, we are looking for talented individuals to join us at our HQ in York, England – visit our careers page www.gear4music.com/careers to learn more about work life at Gear4music.

About the role

Based at our head office in York we are looking to recruit a number of buyers into our growing purchasing team.

Working alongside our Swedish/German territory manager you will develop and own vendor relationships across the portfolio and will be responsible for sourcing, evaluating and promoting new and existing products. You will drive the continuous growth and extension of our product ranges whilst working to optimise sales, margins and inventory.

 To be successful in this role the ability to speak Swedish/German is desirable but not essential.

We are particularly interested in hearing from people who have an extensive product knowledge of any of the following areas:

  • PA & Lighting
  • Orchestral Instruments
  • DJ Equipment
  • Drums & Percussion
  • Studio and Production
  • Piano and Keys

Responsibilities

  • Responsible for product planning, purchasing and inventory management
  • Manage vendor relationships, including negotiation of pricing, terms and schedules
  • Coordinate product launches and promotions in collaboration with marketing, merchandising and e-commerce teams
  • Provide specialist support to customer service and social teams
  • Identify opportunities for product exclusives or promotions
  • Monitor competitors’ market, assortment and promotional tactics
  • Gain an understanding of consumer purchase behaviour and make recommendations accordingly
  • Occasional travel to international music exhibitions and events
  • Additional responsibilities as required

 Role Requirements – To be successful in your application, please ensure that your experience aligns with the following:

  • Bachelor’s Degree or equivalent experience
  • Number of years’ experience in retail: purchasing, pricing, merchandising, preferably in musical instruments or production
  • Extensive knowledge of music products, equipment and associated markets
  • Aptitude with numbers and understanding of retail metrics
  • I.T proficient with advanced knowledge of Excel and knowledge of Microsoft Office (Word, PowerPoint, Outlook)
  • Strong organisational skills with ability to manage multiple projects, prioritise and meet deadlines
  • Superior communication skills; able to communicate persuasively and clearly across teams
  • Excels in team environment and in building strong interpersonal relationships

 What we offer:

  • Competitive salary
  • Generous staff discount on all musical products
  • Cycle to work scheme
  • Free car parking
  • Corporate eye care
  • Refer a friend scheme
  • Free flu jabs
  • Employee Assistance Programme

 If you would like to further your career with a dynamic, growing company, where you can expect to be rewarded for hard work – please apply via the link below today!

 https://gear4music.livevacancies.co.uk/#/job/details/284

 We are an equal opportunities employer and welcome applications from all sections of the community.


Digital Producer

Make Music Day

Make Music Day 2020 is going digital! This is hugely exciting if not a little different from previous years and as such we’re looking for an exceptional Digital Producer to join our team from mid-April. Download the Digital Producer brief

Closing date for applications Tuesday 14 April.

Interviews will take place via zoom on Thursday 16 April.

If you have any questions, or would like an informal chat about the role, please email info@makemusicday.co.uk.


Current Vacancies at PMT

If you think you could work for PMT and fit one of these roles please submit your applications via the links below:

  1. Visualisation Engineer – www.indeedjobs.com/jobs/782dc75d1975294609e1?from=snippet
  2. Senior E-Commerce Manager – www.indeedjobs.com/jobs/cd11f4fde614fc3322b5?from=snippet
  3. Product Merchandiser – www.indeedjobs.com/jobs/5f23c2196066339363ec?from=snippet
  4. Online Sales Assistant – www.indeedjobs.com/jobs/40e2574f18927cc2fe95?from=snippet

Alternatively, please send an CV and cover letter to recruitment@pmtonline.co.uk.


Guitar Technician & Sales People

Peach Guitars

Guitar Technician

Due to our continued growth, we are looking to recruit an additional GUITAR TECHNICIAN to assist us full time over a 5 day week. Working under the guidance of our Head Technician you will assist in all aspects of guitar maintenance and quality control.

Your responsibilities will include QC on all incoming and outgoing products, general guitar maintenance and set ups, customer repairs and queries, warranty repairs and pick up installation and electrical issues. As part of the Warehouse team there may also be additional warehouse responsibilities.

We are looking for someone with a sound product knowledge and a real passion for guitars, we have a pretty large catalogue of products and many exclusive lines so there is a lot to take on board.

If you would like to be considered for the role please send your CV over to ryan@peachguitars.com

Sales People

Due to our continued growth, we are looking to recruit a number of sales people to assist us full time over a 5 day week.

Your responsibilities will include serving customers in store, handling incoming customer calls and emails, processing sales and pre-orders and helping our customers find the right product for them.

We are looking for someone with a sound product knowledge and a real passion for guitar, we have a pretty large catalogue of products and many exclusive lines so there is a lot to take on board. A background in sales is key and excellent communication skills, both written and verbal, are desirable.

If you would like to be considered for the role please send your CV over to ryan@peachguitars.com

www.peachguitars.com


PRODUCT SPECIALIST – GLASGOW

Roland (UK) Ltd

Job Title: Product Specialist
Job Type: Permanent
Based: Guitar Guitar, Glasgow
Reports to: Retail & Accessories Manager

The Company: Roland (UK) Ltd
Roland is a world leader in the design, manufacture and distribution of electronic musical instruments including; keyboards & synthesisers, guitar products, electronic percussion kits, digital recording equipment, amplifiers and audio processing devices.

Roland Stores are a retail arm of Roland UK.
A Roland Store is an area manned by a Roland Product specialist, located in leading musical instrument retailers to promote, demonstrate, sell and provide customer support for Roland and Boss products.
Please refer to our website for more information of Roland and Boss products.

The Position:
The person we are seeking has sales experience and a passion for music technology. You will have the ability to drive musical instrument sales as an outstanding product demonstrator, offer excellent customer service, work with store team members and have an appetite to proactively sell. The individual we are looking for will have the ability to become an accomplished sales person managing a broad range of the Roland and Boss business within the Roland Store, offering excellent product knowledge and promote both Roland and the store via traditional and digital marketing methods.
The person will be the sole Roland representative in the store and will therefore be involved in every aspect of running a successful retail business.

Key Duties:

  • Dealing with a large cross section of customer enquiries
  • Demonstrating and selling Roland, Boss & V-Moda products
  • Following up sales leads & conducting outbound sales calls
  • Offering post sales & technical support for customers of the Roland Store
  • Managing and maintaining the Roland & Boss areas
  • Creating marketing campaigns for local and online audiences via traditional and digital methods including social media
  • Completing reports
  • Train and work closely with other store staff to maximise Roland & Boss sales
  • Run promotional events throughout the year

Key Attributes

  • Experience in a sales role
  • Punctual & reliable
  • Excellent communicator both on the telephone and face to face
  • To have a strong interest and understanding of Hi-tech products
  • Must be proficient in two of the following;
    • Piano/Keyboard
    • Drums
    • Guitar
    • Recording/Production equipment (computer-based recording)
  • Experience in a customer service role
  • Highly organised and able to prioritise multiple tasks
  • Naturally an independent worker who uses initiative to find solutions
  • Creatively minded to continuously improve and overcome challenges
  • Polite, helpful and an active listener
  • Someone who has the ability to put customers at ease
  • A persuasive nature & the ability to think on your feet
  • Competent computer skills with experience of email, calendars, internet & reporting
  • Has the ability to work with management of the store and key stakeholders to grow business for the future
  • A clean and well organised person who would successfully plan their time to maintain and manage the Roland displays
  • Good understanding of social media
  • Enthusiastic manner & passionate about music

The Package
– Basic Salary & Commission %
– Private Healthcare
– Contributory pension

To Apply:

Please send your completed application form and CV, via email, to the HR Administrator: Alexandra.Fry@roland.com

Download the Job Application Form

Download the Roland Store specific application form


 

 

EKB Product Specialist – Classic Division

YAMAHA Music Europe GmbH

The Role
We are looking for a highly knowledgeable and enthusiastic EKB Product Specialist to join the Classic Division at Yamaha Music UK. As EKB Product Specialist, you will be training, supporting and inspiring our staff, dealers and customers to better understand the USPs of our Digital Piano and Portable Keyboard ranges.
Working together with the Product Manager and Sales Manager you’ll help develop and drive our EKB business, assisting in devising and implementing a marketing strategy which supports the key product lines, sales objectives and brand messaging.
You’ll be the face of Yamaha at key events, trade shows and festivals whilst coordinating our demonstrator team. You’ll also be responsible for developing our Artist Programme – supporting current artists, identifying new talent and overseeing all partnership PR, marketing and content creation.
Reporting to the Product Manager, you will work closely with the Classic Marketing Team and Sales Rep Team.
We need someone who can achieve the exceptional by working collaboratively, who has the courage to risk new ways of approach and the ability to consider things from a customer perspective.
This role is office based in Milton Keynes with regular travel around the UK

Responsibilities
• Influence Digital Piano and Portable Keyboard sales in all market sectors
• Support internal and external staff with in-depth product knowledge through regular training sessions and circulation of product information
• Develop dealer’s technical knowledge and enthusiasm for Yamaha EKB product ranges by delivering regular training and materials
• Provide and deliver product presentations for seminars, educational workshops, in-store and out of store events
• Develop a list of key accounts to encourage and assist strategic model sales
• Presentation of product to national mass market accounts
• Ensure product information is accurate in all online and offline material
• Monitor the UK market place in terms of Yamaha and competitors
• Recommend, design and co-ordinate the EKB marketing plan together with the Product Manager and Marketing Team
• Generate ideas and powerful marketing initiatives which are inline and contributing to our overall marketing goals and business strategies
• Attend and contribute to monthly sales and marketing meetings
• Work closely with, and support our Institution Business Manager
• Develop and support our Artist roster whilst identifying new talent
• Oversee all PR, marketing and content creation from our Artist Partnerships
• Liaise with YME-HQ on product development and support HQ Product and Marketing Managers
• Monitor non-good stock and loans, ensuring stock levels are managed within guidelines
• Manage the allocated advertising and promotions budget for EKB
• Working as a proactive and collaborative member of the wider Classic Division Team

Your Profile and Skills
• Deep knowledge of the Digital Piano and Portable Keyboard market
• Must be able to play piano and demonstrate instruments from EKB product portfolio
• Product orientated background with understanding of the Yamaha advantage and competitor brands
• Minimum of 2 years industry experience in marketing products and /or planning customer focussed campaigns
• An understanding of what drives business
• A genuine passion for marketing with good understanding of digital communication
• Strong relationship building skills and networking ability
• Strong ability to develop product campaign messaging
• Able to manage multiple projects and priorities and meet deadlines
• Team oriented with an approachable attitude
• A solution seeker, not a problem spotter
• Excellent written and verbal communication skills – confident presenter, comfortable with delivering reporting and recommendations to all management levels
• Full driver’s license

Software
• MS Office
• Windows 10
• Working knowledge of Adobe CS (InDesign and Photoshop)

If you’d like to apply for this role, please send your CV and covering letter to:
recruitment-uk@music.yamaha.com


Sales Manager
Entertainment Lighting

Sound Technology

Main purpose of the role

To enable the sales of Sound Technology’s entertainment lighting products and promote the interests of the company via a network of dealers, contractors, designers and other stakeholders.

Key Deliverables:

  • To make, plan and structure regular visits to all key accounts, (Rental, Rock n Roll, Installers, Reseller) assigned to you, providing thorough reports of visits and sales prospects.
  • To take responsibility for achieving sales and order targets and developing business in accordance with the company’s business plan for entertainment lighting.
  • Work with our suppliers to identify UK entertainment lighting projects and manage them from inception through to conclusion.
  • To take responsibility for the management of all issues arising from the business assigned to you within the region.
  • To motivate and enable our channels to increase sales of the product range through utilising appropriate marketing techniques.
  • To liaise with the senior Sound Technology management regarding channel reporting and sales strategies, and where necessary provide similar information to our suppliers.
  • To seek out new business opportunities in the assigned area.
  • To assist in the generation of positive PR to support the company’s reputation as a market leader, either directly, or in cooperation with the relevant customers.
  • To ensure that products and the company are well represented by dealers and contractors in the sales region. Also to ensure that the dealers and contractors are fully aware of the product range and its applications and are technically trained on the products.
  • To take responsibility for, and promote, the health, safety and welfare within the sales administration area, whilst complying with the company’s Health and Safety policies and procedures.
  • Excellent timekeeping and attendance is expected of all employees.

From time to time the job holder will be expected to carry out other activities and tasks, within their skills and ability or for which they are trained to do in order to assist in the efficient operation of the company.

Based on these deliverables, the successful candidate will be able to fulfil the following criteria;

  • Be able to show an excellent understanding of entertainment lighting products and markets, preferably having worked for a manufacturer/distributor in this market.
  • Can demonstrate ability to achieve sales and order targets.
  • Able to provide details of previous sales experience.
  • Can demonstrate ability to main sales records, call plans and associated reporting.
  • Able to demonstrate an ability to manage customer relationships.
  • Can show excellent written, verbal communication and negotiation skills.
  • Can show a good level of computer literacy, showing knowledge of ERP CRM systems (preferably Netsuite).
  • Show ability and understanding of the need for attention to detail.
  • Can work with little supervision but can also work as part of a team.
  • Be able to demonstrate products to clients.

Working in this sector will require the applicant to;

  • Have a full and clean driving licence and be willing to travel throughout the UK and Ireland. Travel abroad may also be required to attend trade events.
  • Be familiar with Health and Safety best practices

To apply for this role, please download and complete the application form. Then submit your form and CV via email to jobs@soundtech.co.uk or via post:

Sarah Jennings
Sound Technology Ltd
17 Letchworth Point
Letchworth Garden City
Hertfordshire
SG6 1ND

Download the Application Form: Word Version / PDF Version


Sales Consultant 

Blüthner Piano Centre

Blüthner Pianos are one of the oldest and most established piano manufacturers in the world. We have an opportunity for a senior sales consultant to join our flagship showroom in central London.

We are looking for a friendly, engaging and enthusiastic member of staff to manage and grow our retail sales division whilst identifying and implementing new sales and marketing opportunities.

Key responsibilities:
• Managing our retail sales in our central London showroom
• Identifying and developing new sales opportunities
• Growing brand awareness via social media platforms
• Managing our rehearsal studio facilities
• Ensuring stock is well maintained
• Organising and co-ordinating showroom events and concerts
• Create and maintain CRM records

Desirable Skills and experience:
• Previous sales experience
• Basic piano playing ability
• Highly motivated and an enthusiastic approach to developing business
• Punctual
• Computer and social media literate
• Friendly, outgoing and courteous approach to customer service

In return, we are offering a competitive salary and looking to invite someone in to a fast paced and friendly working environment.

Potential development for growth and travel to manage B2B sales and other brand ambassador roles.

To apply, please send your CV to info@bluthner.co.uk


Take It Away – Research Brief

We’re looking for an independent researcher or research team to review, build on and contextualise the findings of a survey exploring the barriers disabled people face when accessing music-making opportunities.

We are specifically welcoming of applications from people with lived experience of disability.

The full brief can be seen on the Youth Music Network here: https://network.youthmusic.org.uk/TakeItAway


Chair of Trustees
Sound Connections

“Sound Connections develops, enables and empowers young Londoners through high quality music-making opportunities.”

Sound Connections is recruiting a new Chair of Trustees.

The new Chair will be passionate about the purpose and values of Sound Connections, be an advocate for its work, help build the charity’s profile and grow its fundraising base. They will also provide inspirational leadership ensuring high levels of performance across the Board of Trustees.

For full details of the job specification and how to apply please read all the documents below.

Job description, person specification and how to apply

Equal opportunities monitoring form

The deadline for application for this post is 12noon on Monday 6 January 2020 and applications should be emailed to Philip Flood, Director, at philip@sound-connections.org.uk and marked confidential. Shortlisted candidates will be invited to interview on Friday 17 January 2020.

www.sound-connections.org.uk


Sales Assistant at PMT Newcastle

The role

If you are a team player and you have the ability to work in a fast-paced retail environment, PMT Newcastle would love you to be part of their friendly, in-store sales team!

To be a great addition to our team, you must have retail and sales experience and a strong passion for music. Ideally, you’ll also be to demonstrate all of our drums, guitar and Hi-tech products.

You’ll need:

  • A strong customer service focus and excellent communication skills
  • Previous high-quality retail sales experience
  • The ability to work under pressure and to sales targets
  • Good numeracy and literacy skills
  • Be within travelling distance to PMT Newcastle.
  • A knowledge of drums would be preferred
  • A willingness to learn and innovate

Other information you’ll need

  • Full time permanent role
  • 40 hours per week, with a weekly rota provided. Store working hours are 9:30am to 6pm, Monday to Saturday, and 11am-5pm on Sundays.
  • Immediate start available
  • 20 days holiday per year plus bank holidays
  • PMT Newcastle address: 27-29 Dean Street, Newcastle upon Tyne, NE1 1PQ

 About PMT Online

Established in 1991, we sell the world’s biggest musical instrument and equipment brands with 16 award-winning music stores across the UK. It’s an exciting time to join the team and we need talented people onboard. We can offer a competitive salary, generous staff discount on all musical products, plus other great company benefits. If you are ambitious and would like a career where you can expect to be rewarded for hard work, please get in touch either through our website or Indeed!

Please apply through PMT’s website: careers-jobs


Drums and Percussion Specialist

PMT Online

We are looking for a highly knowledgeable and enthusiastic Drums and Percussion Specialist to join the PMT Online team as a buyer.

Reporting to the Operations Director against strategic KPI’s, you will be responsible for continued performance and growth of category revenues and profits in your remit, throughout the Omni Channel business model.

Responsibilities

  • Management and continued development of supplier relationships
  • Negotiation and management of all pricing, terms and schedules
  • Budget management, forecasting, purchasing and inventory management
  • Profile selection and management across all retail and warehouse locations
  • Working closely with the operations team to devise and improve merchandising and marketing decisions
  • Identifying trends and gaps in the market to ensure a competitive and comprehensive range of products
  • In house brand product development within category both locally and internationally from design to manufacture

Desirable skills and experience 

  • A comprehensive knowledge of drums and percussion, including a good understanding of the market
  • Established track record within retail, ecommerce, purchasing and marketing within the MI industry
  • An inquisitive entrepreneurial mind-set with the capability to think of new innovative commercial ideas
  • Organised, excellent time management and prioritisation skills
  • A proactive approach who can deliver against multiple deadlines
  • Clear and efficient communication as you will frequently be liaising with multiple locations
  • Self-motivated with the ability to work autonomously
  • A very keen eye for detail

Additional competencies

You will be able to demonstrate:

  • A passion for drum and percussion products and a strong demonstrable understanding of the nuances that can make products distinctive
  • A willingness to learn and continue to innovate

Other information you’ll need

  • Competitive industry salary reflecting experience, to be discussed during interview
  • PMT Online address: 70-72 Evans Road, Speke, Liverpool, L24 9PB.
  • 20 days holiday per year plus bank holidays
  • Working hours: 40 hours per week from Monday to Friday, 9am to 6pm
  • Ability to travel both nationally internationally when required for events and launches
  • Contract type: Full time, permanent

About PMT Online

 Established in 1991, we sell the world’s biggest musical instrument and equipment brands with 16 award-winning music stores across the UK.

It’s an exciting time to join the team and we need talented people onboard. We can offer a competitive salary, generous staff discount on all musical products, plus other great company benefits. If you are ambitious and would like a career where you can expect to be rewarded for hard work, please get in touch!

Apply here or, send a CV and covering letter to recruitment@pmtonline.co.uk

 


Rocksteady Music School 

Various Roles

There’s a wide range of jobs available with Rocksteady Music School, check them out here: boards.greenhouse.io/rocksteadymusicschool/

 


 

Focusrite has a number of openings in High Wycombe

To see these please go to focusrite.workable.com